In order to realise the commissioning and personalisation intentions of Bolton Council, jdee consultancy will be running a series of workshops aimed at decision makers within social care organisations across the borough.

Having designed a development programme to support the operationalisation of personalisation and the workforce strand of self care support jdee will offer a pragmatic ‘how to’ for social care organisations so they may gain an overall understanding of the expectations of their future customers and the changes required to support this.

Using an established and widely tested personalisation indicator, organisations will measure their own development across 12 key areas of their business and in line with the priorities of putting people first. The indicator partners an action plan that can then be used to set the order for cultural, operational and workforce developments across the service.

Linked closely with the New Type of Worker programme authored and developed by jdee in partnership with Skills for Care and Skills for Health (2009) the programme of work will bring forward the key knowledge, skills and abilities required by a workforce, focused on prevention, intervention and the attainment of outcomes, whilst aligning it with the required element of operational developments to support those on the front line.

“We are extremely grateful for the opportunity to further our work with social care providers across Bolton and look forward to imparting key knowledge through our programme, so organisations may begin to develop in line with customer and commissioners expectations. Our vision is to ensure self care support sits at the heart of social care, in the context of personalisation and self directed support”

Sarah Johnson – January 2010

Bolton Joint Strategic Needs Assessment (2008)


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